Full payment is required before shipping. All items are available for wholesale with the exception of charity, collaboration, and patreon-exclusive products. Wholesale must be for retail purposes only.
Orders are usually shipped within 2 weeks from our warehouse in Everett, WA. Handling time may go up to 21 days during holidays or shop update launches. Tracking information is sent via email at time of shipment. Shipping costs will calculated at check out and will vary based on quantity ordered. We ship internationally with tracking numbers provided and insurance included.
For international orders, buyer is responsible for all customs fees and VAT taxes.
Display & Packaging
All JeanaDraws products MUST be displayed and sold in their original packaging. All products must be sold in their original state and cannot be altered or modified.
Returns & Exchanges
Defective items may be exchanged for product or credit. Damaged or defective merchandise must be reported within five days of receipt, with photos of the issue. Refused packages will be charged full shipping, handling, and any other charges incurred. We do not accept returns on unsold merchandise.